Gifts and Gift Cards FAQs

Frequently Asked Questions

Can I send your products as a gift?

Absolutely! At the checkout, simply select the ‘Gift’ option. We will send the invoice to you and the gift to your recipient. We will even gift wrap it for you and include a hand-written note. We also have a range of gift options, wrapped and ready to go. To see the range, visit: Gifts and Accessories

If you can't decide which products to give as a gift, you can also purchase a Gift Card, which can be redeemed either in store or online. Our Gift Cards are available in a range of values and can be found in Gifts and Accessories.

 

What types of Gift Cards do you offer?

We have Digital Gift Cards available for purchase on our website. Alternatively, a physical, hard copy Gift Voucher can be purchased in store at 6 Goulburn St, Crookwell NSW.

 

How do I purchase a Gift Card online? 

  1. Click on the Gift Card value you wish to purchase in Gifts and Accessories
  2. Add the email address of the recipient in the 'Email' box - Please ensure that the email address for your recipient is correct and up to date. Lindner Socks bears no responsibility for Gift Cards emailed to incorrect or lapsed email addresses provided by the purchaser.
  3. Add a message to the recipient in the 'Message' box
  4. Click 'Add to Cart'
  5. Once in the Shopping Cart, click 'Proceed to Checkout'
  6. Once in the Checkout, add your Billing Address and tick the box 'Ship items to the above billing address'
  7. Select your payment method*
  8. Click 'Proceed to Payment'
  9. Complete the payment process  

*Please note, your Gift Card will be emailed to the recipient once payment is approved. You will receive a receipt confirming payment.

 

How will my recipient receive their online Gift Card? 

Your recipient will receive an email advising them that you have sent them a Gift Card, which includes a link to information on how they can redeem the Gift Card, as well as our Gift Card Terms and ConditionsPlease ensure that the email address for your recipient is correct and up to date. Lindner Socks bears no responsibility for Gift Cards emailed to incorrect or lapsed email addresses provided by the purchaser.

 

My recipient hasn't received their Gift Card. What should I do?

Please note, Gift Cards are emailed to the recipient, once payment is approved and the purchaser is responsible for ensuring the recipient's is correct and up to dateLindner Socks bears no responsibility for Gift Cards emailed to incorrect or lapsed email addresses provided by the purchaser. 

If you have received an email confirming your payment has been approved, and the recipient has still not received their Gift Card ask them to check their 'Spam' or 'Junk' email folder - occasionally unrecognised email addresses will be automatically marked as Spam or Junk. 

If the recipient has still not received their Gift Card after confirming the above, please Contact Us so we can rectify the issue as a matter of priority.

 

How long are your Gift Cards and Gift Vouchers valid for? 

In accordance with Australian Consumer Law, our Gift Cards are valid up to three (3) years from the date of issue.

 

What happens if I don't spend all of their Gift Card in one transaction?

Gift Cards redeemed online must be done so in a single transaction. Our website does not currently enable us to carry over any remaining balances. Any unspent funds will be exhausted. 

 

Where can I redeem my Gift Card or Gift Voucher? 

All Lindner Socks Gift Cards and Gift Vouchers can be redeemed online or in store at 6 Goulburn St, Crookwell NSW.

 

How do I redeem my Gift Card? 

For instructions on how to redeem your Lindner Socks Gift Card or Gift Voucher, along with Gift Card and Gift Voucher Terms and Conditions, please see Gift Card FAQs and Terms and Conditions