Frequently Asked Questions
I am having trouble with your website, how do I contact you?
If you are experiencing problems with our website and would like to contact us directly, you can email us at email@example.com or phone us on 02 4832 0202.
Our friendly team are more than happy to help with any website questions, phone orders or any other queries you may have.
Where can I buy your products if I don’t want to shop online?
Our shop is located at 6 Goulburn Street, Crookwell, New South Wales. Our normal trading hours* are:
Monday to Friday: 9.00am to 4.30pm
Saturdays: 9.30am to 12.30pm
To find a stockist near you, see Stockists. Please contact our stockists directly for opening hours and stock availability.
Do you take custom orders?
Yes. If you require custom sizes such as a size 17 or larger, non-standard socks without elastic, or you are interested in commissioning a bulk order, then please contact us via email firstname.lastname@example.org or phone 02 4832 0202.
We often make custom socks for our customers and are always happy to chat about your requirements.